Delivery Policy
Last updated 04 November 2023.
Delivery within the United Kingdom
Order processing time
All orders are processed within 2-3 working days. Orders are not shipped or delivered on weekends or UK public holidays.
Orders placed after 5pm will be processed on the next working day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
UK Shipping for Christmas & New Year
Hodges Haberdashery closes for a brief rest over the Christmas holiday period (usually the last Royal Mail Standard 2nd class post date for Christmas until 2nd January).
We do not process any orders made during this time until the 3rd January. For international orders, we cannot guarantee delivery in time for Christmas.
UK Shipping rates & delivery estimates
FREE SHIPPING is applied on UK orders over £40.00 (after any eligible discounts applied). You must ensure this carrier option is selected at checkout.
Delivery charges for your order will be calculated based on weight and size and displayed at checkout.
| Delivery method | Estimated delivery time | Shipment weight up to | Delivery cost |
| Royal Mail UK Standard Large Letter | 3 - 5 working days | 100g | £1.55 |
| 250g | £2.40 | ||
| 500g | £2.70 | ||
| 750g | £2.70 | ||
| Royal Mail UK Standard Small Parcel | 3 - 5 working days | 1kg | £3.70 |
| 2kg | £4.10 | ||
| Royal Mail UK Standard Medium Parcel | 3 - 5 working days | 5kg | £8.50 |
| 10kg | £12.50 |
Prices updated 03 October 2024. Delivery delays can occasionally occur.
Shipment confirmation
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
Hodges Haberdashery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Hodges Haberdashery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to submit a claim.
Please save all packaging materials and damaged goods before submitting a claim.
International Shipping Policy
We currently offer international delivery to the following regions:
- Canada
- United States of America
- Australia
- New Zealand
International shipping prices are calculated at checkout.
International Shipping for Christmas & New Year
For international orders, we cannot guarantee delivery in time for Christmas.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.