Delivery Policy

Last updated 31 January 2021

Delivery within the United Kingdom (excluding Northern Ireland)

Order processing time

All orders are processed within 2-3 working days. Orders are not shipped or delivered on weekends or UK public holidays.

Orders placed after 5pm will be processed on the next working day.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

FREE SHIPPING is applied on orders over £30.00 (including any eligible discounts).

Delivery charges for your order will be calculated based on weight and size and displayed at checkout.

Delivery method Estimated delivery time Shipment weight up to Delivery cost
Royal Mail UK Standard Large Letter 3 - 5 working days 100g £0.96
250g £1.53
500g £1.99
750g £2.70
Royal Mail UK Standard Small Parcel 3 - 5 working days 1kg £3.20
2kg £3.20
Royal Mail UK Standard Medium Parcel 3 - 5 working days 5kg £8.99
10kg £20.25

Delivery delays can occasionally occur.

Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

Hodges Haberdashery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Hodges Haberdashery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to submit a claim.

Please save all packaging materials and damaged goods before submitting a claim.

International Shipping Policy

We currently do not deliver to Northern Ireland or outside the United Kingdom.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.